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Website Support Services UK

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We are Bird. A multi award winning Web Maintenance Company. We are based in the UK with offices worldwide.

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professional Web maintenance services .

Website Maintenance Company UK.

In today’s fast-paced digital landscape, website support services have evolved from a mere option to an imperative necessity. At Bird, we are committed to providing industry-leading website management services and website support services designed to ensure uninterrupted online success for your venture. We believe that your digital journey is a marathon, not a sprint. Our support services are crafted to bolster your website’s resilience, thereby ensuring its consistent performance regardless of the various digital challenges.

Performance Optimisation

  • Enhances user experience, resulting in lower bounce rates.
  • Boosts website rankings on search engine results pages.
  • Facilitates faster page load times, improving customer engagement.

Security Upgrades

  • Protects your website from cyber-attacks, ensuring user trust.
  • Helps maintain SEO rankings by avoiding security-related penalties from search engines.
  • Keeps your website running smoothly, providing consistent user experience.

Fresh Content Updates

  • Encourages higher traffic due to new and engaging content.
  • Improves keyword ranking, leading to increased visibility.
  • Keeps your site relevant and valuable, fostering customer loyalty.

Regular Monitoring and Fixes

  • Prevents potential technical issues, ensuring the site always remains accessible and functional.
  • Helps maintain optimal site performance, enhancing overall user experience.
  • Regular updates and fixes keep the website running smoothly, promoting consistency and reliability.


  • Allows your website to grow with your business, supporting increased traffic and content.
  • Enhances user experience as the site remains fast and responsive even with increased usage.
  • Facilitates better site management as the business expands.

WordPress & Magento Security

  • Keeps your CMS-based website safe from vulnerabilities, building user trust.
  • Prevents potential downtime that could affect your SEO rankings.
  • Ensures safe transactions for e-commerce businesses, promoting customer loyalty.

Website Backups

  • Ensures quick site recovery in case of issues, safeguarding your data and hard work.
  • Minimises potential downtime, providing a reliable online presence for your users.
  • Preserves user experience and trust by guaranteeing that your site is always available.

Database Maintenance

  • Enhances site speed and performance, leading to an improved user experience.
  • Ensures efficient data retrieval, which enables users to access accurate information promptly.
  • Prevents potential site issues that could disrupt its proper functioning and user experience.

Bug Fixes

  • Ensures a smooth and uninterrupted user experience on your website.
  • Maintains the professional appearance and functionality of your site.
  • Prevents potential loss of traffic due to technical glitches or errors.

Website Support Services: Your Key to Uninterrupted Online Success

Bird specialises in utilising advanced systems and processes to drive efficiency, ensuring that your digital platform is not only optimised for performance, but also primed for growth. Our UK-based team leverages state-of-the-art tools and technology, coupled with deep industry knowledge, to deliver bespoke website management services tailored to your specific business needs.

We delve deep into the technical aspects of your website, ensuring all elements are performing optimally, from backend coding to user interface. Our award-winning team excels in the identification and resolution of potential issues before they escalate into substantial impediments, guaranteeing your website remains robust, effective, and primed to support your business objectives

Website Support Packages

Pay monthly or pay ad hoc hours.

£75/ month
  • Pay Monthly
  • Regular Security Updates
  • Fast Response Time
  • Troubleshooting errors on the website, server or domain name
  • Training on how to use the supported software
  • Plugin Research, Installation, Configuration
  • Programming CSS, HTML to fix design issues
  • Fixing MySQL or PHP errors
  • Adding or editing content
  • DNS and Domain management
£95/ hour
  • Pay Only When Needed
  • Support Available Upon Request
  • Troubleshooting errors on the website, server or domain name
  • Training on how to use the supported software
  • Plugin Research, Installation, Configuration
  • Programming CSS, HTML to fix design issues
  • Fixing MySQL or PHP errors
  • Adding or editing content
  • DNS and Domain management

UK Web Support Locations

Leverage the power of bespoke website support and maintenance services to streamline your digital operations, enhance user experience, and ensure sustained growth and efficiency in the digital landscape.

Website Maintenance London

13 Austin Friars,
London, EC2N 2HE
0208 338 1206
[email protected]

Website Maintenance Essex

128a High Street,
Billericay, Essex, CM12 9XE
01277 286565
[email protected]

Website Maintenance Glasgow

30 Stanley Street,
Glasgow, G41 1JB
0141 471 9099
[email protected]

Other: Edinburgh, Liverpool, Manchester, Norfolk, Birmingham, Bristol, Cardiff, Blackpool, Southampton, Cornwall, Leeds, Hampshire, Belfast, Sheffield

Our team’s relentless pursuit of excellence resulted in us winning the prestigious Clutch Top Digital Agency Award.

By consistently delivering innovative solutions and driving client success, we were thrilled to earn the Good Firms Top Digital Agencies Award.

Our commitment to exceptional service and customer satisfaction led to our company being recognised with the Manifest Top Digital Agencies Award.

Our expertise in crafting effective B2B marketing strategies earned us the coveted Design Rush Best B2B Digital Marketing Agency Award.

Our team’s creativity and outstanding interactive solutions were recognised with a prestigious award from the Top Interactive Agencies, solidifying our position as industry leaders.

Achieving Efficiency and Excellence: Our Website Support and Maintenance Approach

In the highly competitive digital landscape, Bird stands out as a beacon of excellence and efficiency offering website management services. We are a UK-based, award-winning company specialising in website support and maintenance services, with a staunch commitment to driving results. Our unique value proposition lies in our approach to website support and maintenance, rooted in the following key areas:

  • Award-Winning Expertise: Bird is the recipient of multiple awards in recognition of our exceptional work in the website support and maintenance sector, bolstering our reputation as a trusted partner for businesses of all sizes.
  • Efficiency-Driven Processes: We utilise highly efficient systems and processes, with a focus on delivering top-quality website support and maintenance services in a timely and cost-effective manner.
  • Comprehensive Services: Bird offers a comprehensive suite of website support and maintenance services, including routine checks, performance optimisation, security upgrades, regular monitoring, scalability, CMS security, website backups, and database maintenance.
  • Industry-Leading Professionals: Our team comprises some of the industry’s most skilled professionals, bringing a wealth of experience and expertise to every website support project.
  • UK-Based, Global Reach: While we are proudly UK-based, our website support and maintenance services cater to businesses globally, across various sectors and industries.

By choosing Bird as your website support and maintenance partner, you’re choosing a company committed to providing exceptional digital solutions that directly contribute to your business’s online success.


Featured case studies.

We always put our clients first to deliver our best time after time. Below is some of our proudest work.






Navigating Digital Success: Consultation for Website Support Services

What We Can Cover

  • Performance Optimisation
  • Security Updates and Patching
  • Content Updates
  • Database Maintenance
  • Functionality Checks
  • User Interface Updates
  • Bug Fixes
  • CMS (Content Management System) Updates
  • Regular Website Backups
  • Scalability Support
  • Much more…

Ad Hoc Support Hours VS Monthly Support Plans

Wanna get in touch? Let’s talk

Leveraging Website Support Tools & Software

At Bird, we leverage a robust suite of industry-leading tools and sophisticated software for our website support services. Our team of experts, equipped with these advanced resources, excel at maintaining and optimising websites to effectively uphold your brand’s ethos and values, ensuring a seamless user experience. Discover how Bird can bolster your digital presence with top-tier website support tailored to your unique needs.

meet the team .

Our Website Support team.

We take pride in employing the industry’s best Website Support experts, we’ve got every aspect of contemporary web design and creative design covered. From top-quality graphic design professionals to technical experts with advanced digital skills, our team can help.


Senior Support Technician


Senior Designer


Web Designer


Support Technician


Lead Developer


Web Designer


General Manager


Account Director

Website Support Queries? We’ve Got Answers! (FAQ)

Have questions about website support? At Bird, we have the answers! Browse through our frequently asked questions (FAQ) to gain insights into our services, processes, and how we can help enhance your website’s performance and security.

Why is website support important?

Website support is crucial to maintain the functionality and security of your site. Regular updates, fixes, and optimisation enhance user experience, boost site performance, and protect your website from potential cyber threats.

What services does Bird provide?

Bird provides a comprehensive suite of website support services, including routine maintenance, performance optimisation, security upgrades, content updates, regular monitoring, and SEO enhancements.

How does Bird ensure the security of my website?

Bird implements stringent security measures, including regular security updates and vulnerability patches, to fortify your site against potential cyber threats.

How can Bird's services improve my website's performance?

Bird’s team of experts utilise state-of-the-art tools and efficient processes to optimise site performance, ensuring quick load times, smooth interactions, and a seamless user experience.

How Do I Get Started with Bird's Website Support Services?

Getting started with our services is simple. Contact us today to discuss your needs, and our team will guide you through the best website support solutions tailored to your specific requirements.

What Is Bird’s Approach to Database Maintenance?

At Bird, we strive to maintain efficient data retrieval and ensure optimal site performance through regular database maintenance. We manage database updates, optimisations, and repairs as necessary.

Can Bird Assist with Website Backups?

Yes, regular website backups are part of our website support services at Bird. We ensure your website’s data is securely backed up, safeguarding it from potential loss.

Can Bird Handle CMS Updates?

Yes, at Bird, our team is proficient in handling updates for various Content Management Systems (CMS) like WordPress, Magento, and more. We ensure your CMS is updated and secured for optimal performance.

How Often Should My Website Be Updated?

The frequency of updates depends on various factors such as your website’s size, complexity, and the nature of your business. However, regular monitoring and timely updates are crucial for maintaining a healthy and secure website.

What are the Benefits of Hiring a Professional Website Support Company?

Hiring a professional website support company like Bird allows you to leverage industry expertise and sophisticated tools to maintain your website. This not only ensures optimal site performance and security but also frees up your time to focus on other core business activities.

Let’s work together .

Wanna get in touch? Let’s talk

We offer exceptional services tailored to a wide range of businesses that want to improve the effectiveness of their digital marketing activities with discernible returns on investment. We aim to get back to all enquiries rapidly.

Interested in working with us? Contact us